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Explore How deltin Handles Your Privacy

Your personal data belongs to you — and we treat it that way. This page sets out exactly what deltin collects when you open an account, how we…

Data collected only as neededUPI, Paytm, PhonePe transactions securedYour right to access & correct dataNo sale of personal informationIndia-specific data handling

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Browse the Scope of Our Data Collection

deltin Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with deltin, we collect the information you provide directly — your name, email address, mobile number, and payment details linked to UPI, Paytm, or PhonePe. We also gather technical data such as your IP address, device type, and session logs to

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keep your account secure and functioning correctly. This data is used solely for account management, processing your transactions, verifying your identity where required by applicable law, and communicating service updates. We do not collect more than is necessary, and we do not share your details with
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third parties for their own marketing. Access to and use of our platform depends on local law and is available where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you have a question about how your data is handled, want to request a copy of what we hold, or need to raise a concern about how your information has been…

Email Privacy Support Send your data request, correction notice, or deletion query to our dedicated privacy email. We log every ticket on receipt and send you a confirmation within a few hours so you know it is being handled.

Live Chat Our live chat team is available 24 hours a day and can raise a privacy ticket on your behalf immediately. They will connect you to the data-handling team if your query needs specialist review.

Written Request For formal requests — such as full data erasure or a structured data export — submit a written request through your account dashboard. We process these under the same 30-day resolution window and keep a record for your reference.

HOW WE PROTECT YOUR ACCOUNT

See How We Keep Your Information Safe

Security is built into every layer of how we store and process your data. From encrypted payment channels to role-restricted internal access, each practice below reflects a concrete step we take to…

Encrypted Data Storage

All personal data — including your name, mobile number and payment identifiers — is stored using AES-256 encryption at rest. Only authorised systems can read this data, and human access is logged and audited on a rolling basis.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how our pages are used. You can manage or withdraw cookie consent at any time through your browser settings or the cookie banner on our site.

Payment Channel Security

Transactions through UPI, Paytm and PhonePe are handled over TLS-encrypted connections. We never store your UPI VPA, Paytm wallet PIN, or PhonePe credentials — those stay within their respective payment providers' systems.

Data Retention Policy

We keep your account data for as long as your account remains active and for a further period as required by applicable Indian financial regulations. Once that period ends, data is securely purged from our systems.

Your Right to Access

You can request a full export of the data we hold on you at any time. Submit the request from your account dashboard or via our privacy email, and we will deliver a structured file within 30 days of verifying your identity.

Correction and Erasure

If any information we hold is inaccurate, you have the right to request a correction. You may also request erasure of your data where no legal retention obligation applies — we will confirm the outcome in writing.

Check Answers to Common Privacy Questions

These questions cover the data rights and privacy practices that come up most often. If your question is not listed here, reach out through live chat or our privacy email and we will respond within 72 hours.

We collect your name, email address, mobile number and the payment identifiers you use — such as your UPI ID — along with device and session data. We collect only what is necessary to run your account and process your transactions securely.

We do not sell or rent your personal data. We share it only with payment processors such as UPI, Paytm and PhonePe to complete transactions, and with compliance partners where Indian law requires us to do so. All sharing is governed by data-processing agreements.

Log in to your account, head to the privacy section of your dashboard, and submit a data export request. We will verify your identity and deliver a structured file of your data within 30 days of the verified request.

Yes. Submit a deletion request via your account dashboard or our privacy email. We will erase your data once any legally required retention period has passed, and we will confirm the completion of the erasure to you in writing.

We retain account and transaction data for the period required under applicable Indian financial regulations. After that mandatory window expires, your data is securely and permanently purged from our live systems and backups.

No. We do not store your Paytm wallet PIN, PhonePe credentials, or full UPI VPA on our servers. Payment authentication is handled entirely within those providers' own secure environments; we only receive a transaction confirmation reference.

Contact our privacy team immediately via the dedicated privacy email or through 24-hour live chat. We investigate all complaints under a formal process and aim to provide a written response within 30 days, in line with applicable law.

Explore How deltin Handles Your Privacy

Contact Us About Your Privacy Rights

See How We Keep Your Information Safe

Encrypted Data Storage

Cookie Controls

Payment Channel Security

Data Retention Policy

Your Right to Access

Correction and Erasure

Check Answers to Common Privacy Questions

01 What personal data does deltin collect when I open an account?

02 Does deltin share my data with third parties?

03 How can I request a copy of the data you hold on me?

04 Can I ask deltin to delete my account data?

05 How long does deltin keep my personal data after I close my account?

06 Are my Paytm and PhonePe payment details stored by deltin?

07 Who do I contact if I believe my privacy rights have been breached?

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